How do I join a collab?
From the Songbook, click on a song you want to sing. Then click on “View Invites.” You’ll see a list of invites to join a collab. Click on the “Join” button to join a collab and start singing with someone else. When you join a collab, you are adding your voice to other previously recorded singers. Joining collabs is free for everyone (except for some exclusive VIP-only songs)!
How do I start a collab?
From the Songbook, click on a song you want to sing. If the song is not free, you'll need to subscribe to get an All Access Pass. With an All Access Pass, you can sing ALL the songs.
After you select a song, press either “Duet” or “Group”:
- Duet: Duets include two singers, starting with you. When you start a duet, other singers can join, and each join will result in a new recording. Whenever someone joins your duet, their voice will be added to yours, and a new collab will be created which appears on both your profiles.
- Group: When you start a group, many different singers can join you, and the result will be one single collab. Who knows, you may end up with more than 100 singers on your collab!
What does it mean to follow someone?
When you follow other singers, their activities will show up in your feed, and they may invite you to join their collabs. To follow someone, simply tap the “Follow” button on their profile.
What is the difference between Public and Private when saving a recording?
When you save your recording, you choose whether to make the recording public or private. A public recording is discoverable and joinable by other singers, while a private recording can only be seen and joined by singers you share it with.
How do I invite other singers to join my collabs?
If your collab is set as public, you can choose to invite all your followers; they will see your invite in their invites notification list. After saving, you have the option to send invites personally via message to other singers or to your existing group chats. Singers you invite personally will receive a chat message from you with a link to the invite. After you’ve saved your collab, it will show up under the “Invites” tab on your profile. From there, you can invite additional singers to join you later by clicking the “Invite Singers” button.
Why can't I follow more singers?
Due to the growing popularity of Sing!, we've added some following limits to protect users from spam. The limits are:
- Every user can follow 2,000 singers with no limit. Once a user has followed 2,000 singers, the number of additional singers an account can follow is limited by the number of singers following that account. For example, if 5,000 singers follow you, you can follow 5,000 singers, but not 10,000 or 100,000.
- A user cannot follow more than 1,000 singers in a single day.
What happened to my credits?
We no longer support credits within Sing! Karaoke on iOS. If you had a large credit balance, please contact Smule support.
All Access Pass
What is an All Access Pass?
The All Access Pass is a super awesome premium subscription that grants you access to the following perks in Sing! Karaoke:
- A full songbook with more than 350k songs (and more added daily!)
- Start seeds with any song to enable other singers to join your collab!
- Sing exclusive VIP songs
- Use VIP FX to enhance your vocals and video
- Unlimited storage for your recordings
- No ads
How do I subscribe to the All Access Pass?
Tap on the “All Access Pass” banner at the top of the Songbook, or any song with a VIP badge in the Songbook. You will be prompted to select a subscription period or start a Free Trial. After you’ve made your selection, you may need to verify your iTunes credentials to complete the transaction.
How do I manage my All Access Pass?
You can manage your subscription through iTunes. See this link for a step by step guide: http://support.apple.com/kb/ht4098.
How do I cancel my All Access Pass?
To unsubscribe, simply turn off the auto-renewing subscription through iTunes. See this link for a step by step guide:http://support.apple.com/kb/ht4098.
You will be unsubscribed after your current subscription period has expired. We will continue to grant you the benefits of VIP until the end of your subscription period.
When will my All Access Pass automatically renew?
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen package.
How does the free trial work?
Try us free for 7 days! You’ll gain the same VIP privileges as an All Access Pass holder. If you enjoy your free trial, do nothing and it will automatically convert to an All Access Pass at the end of the trial period. You can easily cancel anytime. There are no contracts or hidden cancellation fees.
How do I cancel my free trial?
You may cancel the free trial at any time through iTunes. See this link for a step by step guide: http://support.apple.com/kb/ht4098.
If you cancel your free trial, you will not be charged at the end of the 7-day free trial period.
Why can’t I start a free trial or purchase an All Access Pass with my iTunes Gift Card?
Apple policy requires you to have a minimum balance equal to the cost of the initial purchase plus 1 renewal period on your iTunes Gift Card in order to use it to start a free trial or purchase an All Access Pass.
If I buy an All Access Pass via iTunes, will I gain VIP access on my Android device?
No. Purchases made directly through the iTunes App Store will only enable you to gain VIP access on your Apple devices.
Can I use my All Access Pass with multiple devices (phone, tablet etc)?
As long as you are signed into the same Smule account, your All Access pass will work on any number of iOS devices.
I made a new Smule account. Can I still use my All Access Pass?
- If you need to create a new Smule account for any reason, you can use the Restore button on the purchase page to associate your All Access Pass with your new account.
- You can associate a single All Access Pass with up to 3 Smule accounts. After that no further accounts can be added using the Restore button.
- In the unlikely case that you are unable to restore your All Access Pass via the App Store, you can unsubscribe by following the instructions above and re-purchase your All Access Pass to clear the association with other accounts.
Sing! Video
How do I sing with video?
Just like singing with audio only, go to the Songbook, choose a song, then either join an existing collab or start a new solo or collab. Before you start singing, you'll see a toggle which can switch video on or off. If you don't see the toggle, your device might not support video.
What if I don't want my recording to include video?
Switch the video toggle to "Off" and you are ready to rock, audio-only!
What devices support video?
Currently, the video feature is available on devices running iOS 8 and above. It’s available on iPhone 5 and later and iPad 4 and later. If your device is not supported, you can still join collabs using only audio!
Can I switch my video from front-facing to back-facing and vice versa?
Yes! Use the camera switch button on the top right corner right before you start recording your video.
What is the globe icon I see in the top left corner when I watch a video?
The globe icon lets you toggle your view from the video to the globe screen that shows the location of the singers in the collab you are listening to. Just click on the miniature video on the top left to toggle back to the video screen. When listening to audio only collabs, you can toggle between the album art and globe screens.
Where do I check to see if my video has been posted successfully?
Go to your profile to check out the posting status bar. Once the videos are posted, your profile will say “posting complete” at the top of each recording. You can post multiple videos simultaneously.
What do I do if my video failed to post?
Tap the “retry” button to the right of the message to try posting again. Please make sure that you have a stable internet connection. You can pull the list down to refresh the recordings on your channel - this will automatically post any recordings saved locally on your device that failed to post before.
Message
Where do I see my messages?
Go to your Notifications, and tap on the top left message icon (speech bubbles) to get to Messages.
How do I send a new message?
On a fellow singer’s profile screen, just tap the “Message” button to start a chat. You can also send a message from the Messages screen (see the previous question). On the Messages screen, tap on the new message icon at the top right, select a user (or search by username), and then hit “Next” to start a 1:1 chat with that user.
How do I start a group chat?
When you tap on the new message icon, you can select multiple users before tapping “Next.” That will initiate a group chat; your friends will get your group chat request and, once they accept, they will be able to see the group chat in its entirety. Even if they are added later, they will be able to see the message history. http://www.smule.com/support/sing
Tidak ada komentar:
Posting Komentar